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Current Terms and Conditions

OPENING HOURS

8am-8pm / 7 days a week.

FREE DOUGHNUT OFFER:  All doughnuts must be collected by Monday 6th November 2023 at 8am.

Any abuse of staff enforcing the guidance will not be tolerated and as such you will be asked to leave the premises. 

REGULAR TERMS AND CONDITIONS

We take no responsibility for any lost property in the venue, and management have the right to refuse service at any point.

There is a free Hotspot wireless internet Service (the “Service”) provided by Dough & Co. Scotland LTD for use by customers of Dough & Co. All users are required to log-in individually as an independent user.

1. Our agreement

1.1 This agreement applies from when we accept your request for Service. Please read the terms carefully before activating Service with us.

1.2 By using and/or activating Service with us and/or clicking the accept button on the login/registration page you agree to be bound by this agreement. If you do not agree to the terms of the agreement, do not use the Service.

1.3 We may modify the agreement at any time. In accordance with clause 1.2, use of the Service constitutes acceptance of the agreement current at that point in time.

1.4 These Terms and Conditions do not alter in any way the terms or conditions of any other agreement you may have with Dough & Co. Scotland LTD for products, services or otherwise. This agreement contains disclaimers and other provisions that limit our liability to you.

2. Providing services

2.1 You are responsible for providing all hardware and other equipment required to access and use the Service (a ‘‘Unit’’). We recommend an 802.11b or above-compatible computer, computer card, and/or device to access the Service. You are responsible for ensuring the compatibility of your Unit with the Service. The availability and performance of the Service is subject to all memory, storage and other Unit limitations.

2.2 Service is available to your Unit only when it is within the range of our Wireless LAN.

2.3 All services are provided on an “as is” basis. We do not warrant that the Service is fault free or fit for any particular purpose, or that our system is secure. You assume all responsibility and risk for use of the Service.

2.4 We will always try to make the Service available, but it may be interrupted, limited or curtailed due to maintenance and repair work, transmission or equipment limitations/failures, collocation failures or due to an emergency. We are not responsible for data, messages or pages that you may lose or that become misdirected because of interruptions or performance issues with the Service.

2.5 We reserve the right to immediately and without notice, suspend your access to the Service if we suspect that you are transmitting a virus (or any other manipulating program capable of modifying other programs and replicating itself).

2.6 Network speed is no indication of the speed at which your Unit connected to the Service sends or receives data. Actual network speed will vary based on Unit configuration, compression and network congestion. The accuracy and timeliness of data sent or received is not guaranteed and you accept that delays or omissions may occur.

2.7 We do not warrant that any particular virtual private network will be compatible with the Service.

2.8 We will not supply any software to you in connection with the Service. If you use software packages, applications or configurations then you accept the risk of any failure of the Service resulting from the use of such software packages, applications or configurations.

3. Use of the Service

3.1 The Service is made available provided:

(a) You do not use the Service for anything unlawful, immoral or improper;

(b) You do not use the Service to make offensive or nuisance communications in whatever form. Such usage includes posting, transmitting, uploading, downloading or otherwise facilitating any content that is unlawful, defamatory, threatening, a nuisance, obscene, hateful, abusive, harmful (including but not limited to viruses, corrupted files, or any other similar software or programs), a breach of privacy, or which is otherwise objectionable;

(c) You do not use the Service to harm or attempt to harm minors in any way;

(d) You do not act nor knowingly permit others to act in such a way that the operation of the Service or our systems will be jeopardized or impaired;

(e) You do not use abusive or threatening behavior towards other users of the Service, members of our staff or any person in the vicinity of a Wireless LAN Hotspot;

(f) You do not use the Service to access or use content in a way that infringes the rights of others;

(g) The Service is used in accordance with any third party policies for acceptable use or any relevant internet standards (where applicable).

3.2 You agree not to resell or re-broadcast any aspect of the Service, whether for profit or otherwise. You accept that your entitlement to use the Service is for your personal use only and that you shall not be entitled to transfer your entitlement to use the Service to any other person or allow any other person to make use of the Service.

3.3 You also agree not to modify the Unit or use the Service for any fraudulent purpose, or in such a way as to create damage or risk to our business, reputation, employees, subscribers, facilities, third parties or to the public generally.

3.4 You have no proprietary or ownership rights to any username or password or to a specific IP address, or e-mail address assigned to you or your Unit. We may change such addresses at any time or deactivate or suspend Service to any address without prior notice to you if we suspect any unlawful or fraudulent use of the services.

4. Content disclaimer

4.1 Dough & Co. Scotland LTD does not control, nor is it in any way liable for, data or content that you access or receive via the Service. The Internet contains unedited materials, some of which may be sexually explicit or offensive to you. Whereas Dough & Co. Scotland LTD use efforts to restrict such content Dough & Co. Scotland LTD has no control over and accepts no responsibility for such materials.

4.2 Dough & Co. Scotland LTD is not a publisher of third-party content that can be accessed through the Service and is not responsible for any opinions, advice, statements, services or other information provided by third parties and accessible through the Service. You are responsible for evaluating such content.

4.3 It is your responsibility to evaluate the value and integrity of goods and services offered by third parties accessible via the service. Dough & Co. Scotland LTD will not be a party to nor in any way be responsible for any transaction concerning third party goods and services. You are responsible for all consents, royalties and fees related to third party vendors whose sites, products or services you access, buy or use via the Service.

4.4 Dough & Co. Scotland LTD does not guarantee the accuracy, completeness or usefulness of information that is obtained through the Service.

4.5 If you choose to use the Service to access web sites or content provided by third parties or purchase products from third parties, then your personal information may be available to the third-party provider. The way third parties handle and use your personal information related to the use of their services is governed by their policies and Harding Ltd has no responsibility for their policies, or third parties’ compliance with them.

4.6 Dough & Co. Scotland LTD is providing this Service to customers free of charge, and is intended to support general web browsing activities. Due to limited bandwidth and to ensure a consistent experience for all customers, our Wi-Fi does not support high-bandwidth actions such as streaming music, streaming video or downloading large files.

5. Fair Usage

To ensure the provision of a quality of Service to all our customers and to ensure that the behavior of some does not disadvantage the majority of our customers, you agree to abide by any fair use policy which we may apply.

6. Security

6.1 The registration process requests that you provide Facebook account details or Google Chrome details which must be used in order to access the Service. As stated in sections 3.2 and 3.3 your username and password are personal to you and are not transferable. You must treat your username and password as confidential and you must not disclose such detail to a third party. All information provided to us by you during the registration process shall be true and accurate and will be relied upon by us for the provision of the Service.

6.2 You are solely responsible for all use of and for protecting the confidentiality of your username and password. You are responsible for all activities that occur under your registration. Any breach of security of a username and password should be notified to us immediately. We have the right to disable your username and/or password at any time if in our opinion you have failed to comply with any of the provisions of these Terms and Conditions.

7. Privacy Policy

Personal data submitted by you in the registration process and certain other information about you is subject to our Privacy Policy. For more information, please see our Privacy Policy.

8. Disclaimer of Warranties

The service is provided on an “as is” basis and without warranties of any kind, either express or implied, including, but not limited to, warranties of title, merchantability, non-infringement, or fitness for a particular purpose which are expressly disclaimed. You assume all responsibility and risk for use of the service. Dough & Co. Scotland LTD does not authorise anyone to make a warranty of any kind on our behalf and you should not rely on any such statement.  Neither we nor our officers, directors, employees, managers, agents, dealers, suppliers, parents, subsidiaries or affiliates warrant that the information, products, processes and/or services available through the service will be uninterrupted, always available, accurate, complete, useful, functional or error free.

9. Limitation of Liability

Even if Dough & Co. Scotland LTD has been advised of the possibility of damages, we will not be liable to you or any third party for any damages arising from use of the service, including without limitation: punitive, exemplary, incidental, special or consequential damages, loss of privacy or security damages; personal injury or property damages; or any damages whatsoever resulting from interruption or failure of service, lost profits, loss of business, loss of data, loss due to unauthorised access or due to viruses or other harmful components, cost of replacement products and services, the inability to use the service, the content of any data transmission, communication or message transmitted to or received by your device, access to the World Wide Web, the interception or loss of any data or transmission, or losses resulting from any goods or services purchased or messages or data received or transactions entered into through the service.

10. Class Action Waiver

Whether in court, small claims court, or arbitration, you and we may only bring claims against each other in an individual capacity and not as a class representative or a class member in a class or representative action.

11. Termination

We can cancel this agreement immediately if any of the following happens:

(a) You break an important condition of this agreement or a number of less important conditions as determined by Harding Ltd.

12. General

12.1 You agree to indemnify us against any claims, demands, actions liabilities, costs or damages arising out of your use of the Service including any material that you access or make available using the Service, or violation of the agreement, including but not limited to use of the Service by you (or permitted by you) involving offensive or illegal material or activities that constitute copyright infringement. You furthermore agree to pay our reasonable legal fees and experts’ costs arising out from any actions or claims hereunder.

12.2 You agree to protect your username and password. You are responsible for any usage of your account. If you become aware of any unauthorized or fraudulent usage of the Service via your account, you should notify us immediately.

12.3 You may not transfer or try to transfer any of your rights and responsibilities under this agreement without our consent. We may transfer our rights and responsibilities to any third party without your permission.

12.4 The laws applicable to the interpretation of these Terms and Conditions shall be the laws of the United Kingdom without reference to its conflict of law provisions.

12.5 This agreement shall not confer any benefit on a third party

12.6 If any provision of these Terms and Conditions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

12.7 We reserve the right to amend these terms and conditions at any time.

How to contact us

Write to us at:

Dough & Co. Scotland LTD

13 Belmont Street

Aberdeen

AB10 1JR

13. Social Media

1. Images on our social media that we have taken of you are property of Dough & Co. Scotland LTD and our photographer.

2. To have anything removed that you disagree with contact ourselves directly

3. If any images displayed of you cause undue harm or duress we cannot be held liable as they are taken with your permission.

4. Any complaints with regards to our social media usage should be direct to ourselves for review

5. Dough & Co. Scotland LTD will not tolerate harassment of its employees via social media

14. Bookings

1. The booking process that you initiate through our website will lead to you submitting a booking enquiry and that will be answered directly by one of our team.

2. Management reserve the right to refuse any booking

3. Your submission of a booking form does not guarantee your booking. We will contact with either an alternative area if what you have selected is unavailable or we will indicate that we cannot fulfil your booking as we are fully booked

4. With regards to package bookings, drinks must be paid for before your arrival. Food packages must also be paid before arrival and are done on the basis of confirmed numbers to calculate your total bill

5. Food bookings must also come with a food service time to ensure that both parties are agreed on this before arrival.

6. Bookings that cause any subsequent damage to the venue will be subject to charges in that regard. With a £50 minimum charge as standard.

7. Under 18s cannot be in the venue outside food service as per our childrens policy

15. Complaints Procedure

1.If you wish to make any complaints against any member of the company you can use the following methods of contact, in confidence; hardingltd@hotmail.com

OR WRITE US A LETTER TO:

Dough & Co. Scotland LTD

13 Belmont Street

Aberdeen

AB10 1JR

16. Terms and Conditions

1. As a company we will take under constant review our terms and conditions and make amendments where necessary.

2. Management reserve the rights to refuse entry.

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We are committed to protecting the privacy and security of your personal information. We take care to protect the privacy of our customers.

This privacy notice outlines information on how Dough and Co Scotland collects and processes your personal data when you visit our establishment, through your use of this website, including any data you may provide through this website when you sign up to our news announcements and/or fill out a contact form.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Throughout this document we refer to Data Protection Legislation means the Data Protection Act 2018 (DPA2018), United Kingdom General Data Protection Regulation (UK GDPR), the Privacy and Electronic Communications (EC Directive) Regulations 2003 and any legislation implemented in connection with the aforementioned legislation. Where data is processed by a controller or processor established in the European Union or comprises the data of people in the European Union, it also includes the EU General Data Protection Regulation (EU GDPR). This includes any replacement legislation coming into effect from time to time.

You can contact about any of us either by email or post.

By email:

info@doughandco.uk

We only collect personal information that we know we will genuinely use and in accordance with the Data Protection Legislation. We collect your personal data when you visit our bars, use our websites and mobile apps, and otherwise interact with us.

The type of personal information that we will collect falls into three categories:

(a) information you provide to us; (b) information we collect through automated methods when you use our services; and (c) information we collect from other sources

Generally, you are under no statutory or contractual requirement or obligation to provide us with your personal information; however we require at least the information above in order for us to deal with you as a prospect or customer in an efficient and effective manner.

We may combine information we receive from other sources with information you give to us and information we collect about you.

We collect information you provide to us

You may provide the following information to us, depending on how you interact with us:

  • personal details, such as your name, home and email addresses, phone number, birthday date, dietary preferences and other contact information, when you register with our online services, make a booking, log-in to Wi-Fi, or contact us by phone or through our online services;

  • demographic information such as age or gender;

  • transaction information, including information about your purchases such as prices, method of payment and payment details (payment details not retained)

  • account information you provide when using our apps, such as your username or password used to access our online services or to buy or use our products and services;

  • other personal information you choose to provide us when you interact with us (including through social media or via website forms).

We collect information through automated methods

We may use automated technology to collect information from your computer system or mobile device when you visit our restaurants, use our online services, or in-restaurant technology. Automated technology may include cookies, local shared objects, and web beacons. There is more information about this in our cookie policy.

We may collect information about your:

  • internet protocol (IP) address;

  • computer or mobile-device operating system and browser type and version;

  • type of mobile device and its settings and other technology on the device you use to access this website;

  • unique device identifier (UDID) or mobile equipment identifier (MEID) of your mobile device;

  • login data

  • device and component serial numbers;

  • advertising identifiers

  • referring webpage (a page that has led you to ours) or application;

  • online activity on other websites, applications or social media;

  • activity related to how you use our online services, such as the pages you visit on our websites or in our mobile apps.

  • Images obtained via CCTV, IDScan or other surveillance technologies. See section 5 for further details.

Our online services such as our apps and onsite Wifi may collect information about the exact location of your device using geolocation and technology such as GPS, Wi-Fi, Bluetooth, or cell tower proximity.  Most devices and computer systems, you can disable the collection of this information by using the device or web-browser settings.

When is my personal data collected?

The below table provide examples of when your personal data is captured:

Contact details (e.g. email address, telephone number and postal address)When you book a table/package/function/event/ tickets.

 

When you contact us via our website or sign-up to competitions or offers

When you opt-in to receive marketing communications.

When you provide us with feedback or submit an enquiry

When you sign up to use our Wi-Fi.

When you purchase an item off our online shop

When you use our mobile or web app to order and pay at table or to access perks and offers

If you have an accident while visiting us at our venues.

When you sign-up to hear from us when using our photobooths

When you interact with lead-generation ads and provide your contact details

Date of birthTo confirm that you are over 18 in order to receive licensed goods and services.

 

When you choose to provide it for marketing personalisation

Personal InterestsWhen you choose to provide it for marketing personalisation.

 

When you sign-in to use our WIFI using a Social Media Login

Dietary and special needs requirementsWhen you choose to provide it when booking a table / function / event

Information about other guests on your bookingWhen you provide them on behalf of others as part of making a table / function

The correspondence that you have with us (e.g., emails, letters, calls, online chat service)When you contact us or we contact you. This may include telephone call recording.

Your location / visit informationWhen you use our Wi-Fi.

 

When you use our websites or mobile app

Your transaction details and payment.When you place an order and pay for food or drink in Dough and Co.

 

When you redeem a promotional voucher code

When you pre-book at package or table online

When you purchase a gift voucher or other item.

When you order and pay for food and drink through our apps

How we use your information

Under GDPR, we must have a lawful basis for using your ‘personal data’. The lawful bases most relevant for our processing are:

Consent

The data subject has told us that we can use their data for a specific and defined activity.

Contract

Processing is necessary to fulfil or prepare a contract with you; for example, the information that we are required to collect in order to provide our party services.

Legal obligation

Processing is necessary to meet a legal obligation applicable to us, for example, if we are required to retain your information to comply with tax/revenue laws

Vital interests

Processing is necessary to protect a person’s life or in an urgent medical situation.

Legitimate interest

Processing is necessary for our legitimate business interests. This condition does not apply if there is a good reason to protect your personal data which overrides our legitimate interest.

We may use your personal data for the following purposes:

  • Supplying our services to you including Gift card, Reservations or bookings, ticket purchases and online order & payment facilities

  • Communicating with you. This may include seeking feedback on services supplied responding to emails, calls, feedback or einquiries from you.

  • Supplying you with information and/or marketing materials by email and/or post that you have opted-in to (you may unsubscribe or opt-out at any time by using the ‘unsubscribe link’ included in all emails or by contacting us via the address stated in part 1.

  • Gathering information to form statistical and trend analysis; research and analytics on an aggregate and/or anonymous basis.

  • Monitoring website usage and demand for services.

  • Meeting legal, regulatory and compliance requirements.

  • With regards to messages posted via social media (including Facebook, Twitter, and Instagram) or other social platforms, we will collect the information provided to us. We may retain this information for the purposes set out in this privacy policy and use as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

  • Help us understand more about you as a customer, the products and services you consume, so we can serve you better;

  • To identify and engage with the right audience and create and distribute personalized marketing content across platforms and services.

  • Provide you with online advertising and promotions;

  • If you stop using our services, we may continue to use and disclose your personal information in accordance with this privacy policy (as amended from time to time)

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Who we might share your information with

We may share your personal data with other organisations in the following circumstances:

  • If the law or a public authority says we must share the personal data e.g. HM Revenue & Customs, regulators and other authorities

  • If we need to share personal data in order to establish, exercise or defend our legal rights (this includes providing personal data to others for the purposes of preventing fraud and reducing credit risk); or

  • We will not share your information with any third parties for the purposes of direct marketing without your explicit consent.

  • Third party service providers such as digital service provides, professional advisors and marketing service providers We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

  • We may share your data with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

CCTV, IDScan and other surveillance technologies

IDScan

Licenced premises have a responsibility to uphold four objectives from the Licensing Act 2003:

  • Public Safety

  • Prevention of Public Nuisance

  • Prevention of Crime and Disorder

Considerable attention is paid to seeking to ensure that data captured is held securely.

IDScan retains a copy of customer identity documents. Scanning is entirely voluntary, however the management reserve the right to refuse entry if ID is not volunteered.

Access to stored data is restricted to management level. Data viewed by door supervisors extends merely to the photograph and DOB.

Occasionally we may share this data with Police, if requested following an incident in the venue, to assist in crime and disorder investigation or prosecution. 

Our systems are set to automatically purge data that is over 3 years old which is in line with the statute of limitations for civil claims. Copies of ID documents will be retained for a maximum 3 years with the exception of any individual who is on the Barred List, where their details will be retained for as long as they remain on that list.

Should you require that we purge you’re information, and given that the information need not reasonably be kept for any of the purposes above, please email info@doughandco.uk.

CCTV

In the interests of Public Safety, and the prevention of Crime and Disorder Dough and Co. Scotland uses CCTV in all of its venues. We may, in some of our premises use body cameras for the same purpose and the use one or both may be a condition on the premises licence. Where we use CCTV, this will be clearly signposted at the entrance to the premises.

Video footage will be retained for a minimum of 31 days and will only be accessed by the following personnel;

  • Site management

  • The Risk and Compliance Team

  • Local law enforcement officers

Video copies of specific incidents may be retained and made available to local law enforcement officers and/or legal representatives where the footage is part of an accident investigation, official investigation or legal case.

Enquiries regarding CCTV footage should be sent to info@doughandco.uk.

How we keep you updated on our products and services

We will send you relevant offers and news about our products and services in a number of ways including by email, SMS, or phone but only if you have previously consented to receive these marketing communications. You may unsubscribe or opt-out at any time by using the ‘unsubscribe link’ included in all emails or by contacting us via the address stated in part 1. You can also manage your opt-in preferences via our preference centre, links to this are located at the foot of our emails.

Your rights over your information

7.1.1 The right to be informed about our collection and use of personal data;

You have the right to be informed about the collection and use of your personal data. We ensure we do this through our external website policy. These are regularly reviewed and updated to ensure these are accurate and reflect our data processing activities.

7.1.2 Right to Access Your Personal Information

You have the right to access the personal information that we hold about you in many circumstances, by making a request. This is sometimes termed ‘Subject Access Request’. If we agree that we are obliged to provide personal information to you (or someone else on your behalf), we will provide it to you or them free of charge and aim to do so within 1 month from when your identity has been confirmed.

We would ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information.

If you would like to exercise this right, please contact us as set out below.

7.1.3 Right to Correction Your Personal Information

If any of the personal information we hold about you is inaccurate, incomplete or out of date, you may ask us to correct it.

If you would like to exercise this right, please contact us as set out below.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

7.1.4 Right to restrict processing

You have the right to ask us to restrict the processing of your personal data. For example, this may be because you have issues with the accuracy of the data we hold or the way we have processed your data. The right is not absolute and only applies in certain circumstances.

If you would like to exercise this right, please contact us as set out below.

7.1.5 Right to Erasure

You have the right to have personal data erased. This is also known as the ‘right to be forgotten’. The right is not absolute and only applies in certain circumstances.

If you would like to exercise this right, please contact us as set out below.

7.1.6 Right to Portability

The right to portability gives you the right to receive personal data you have provided to a controller in a structured, commonly used and machine readable format. It also gives them you the right to request that a controller transmits this data directly to another controller.

If you would like to exercise this right, please contact us as set out below.

7.1.7 Right to object

You have the right to object to our processing of some or all of the personal data that we hold about you. This is an absolute right when we use your data for direct marketing, but may not apply in other circumstances where we have a compelling reason to do so, e.g., a legal obligation.

7.1.8 Additional information

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

7.1.9 For more information about your privacy rights

The Information Commissioner’s Office (ICO) regulates data protection and privacy matters in the UK. They make a lot of information accessible to consumers on their website and they ensure that the registered details of all data controllers such as ourselves are available publicly. You can access them here https://ico.org.uk/for-the-public.

You can make a complaint to the ICO at any time about the way we use your information. However, we hope that you would consider raising any issue or complaint you have with us first. Your satisfaction is extremely important to us, and we will always do our very best to solve any problems you may have.

 

How long we keep your information for

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances you can ask us to delete your data: see ‘6. Rights over your information’.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

International Transfers

Wherever possible we do not transfer your personal data outside the European Economic Area (EEA).

Some of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data may sometimes involve a transfer of data outside the EEA.

If we transfer your Personal Information out of Europe to a country not deemed by competent regulators to provide an adequate level of personal information protection, the transfer will be performed:

a. Pursuant to the recipient’s compliance with standard contractual clauses or binding corporate rules;

b. Pursuant to the consent of the individual to whom the Personal Information pertains; or

c. As otherwise permitted by applicable European data protection laws.

Please contact us if you would like further information.

What happens if our business changes hands?

We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the purposes for which it was originally collected by us.

Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). We recommend that you check this policy regularly to keep up-to-date.

How to contact us

If you would like to exercise one of your rights as set out above, or you have a question or a complaint about this policy, the way your personal information is processed, please contact us by one of the following means:

By email:
info@doughandco.uk

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Thank you for taking the time to read our Privacy Policy.

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